NexBlue Zen cant start up
l
lars runnsjö
My smart meter wont start when power only comes from the han port. It works fine with external power source. Specs for the han port is 5V 250mA.
Should the han port be abel to power the smart meter?
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l
lars runnsjö
The external is charger for mobile phone connected to the USB C port.
The S/N is MXBJMBASZY
N
NexBlue Support
Could you explain in more detail what external power source you are using?
N
NexBlue Support
Hey,
Could you please kindly share your Zen serial number with us? We need to review the logs to assist you further. Alternatively, feel free to reach out to support@nexblue for assistance. Thank you very much!
l
lars runnsjö
NexBlue Support What is the power specs? The manual gives 0.1 to 1.7 W
l
lars runnsjö
NexBlue Support Mobile phone charger