Pre-configuration: Remotely complete the installation configuration on the portal.

🤗We are excited to introduce our latest feature—Pre-Configurati🎉🎉🎉Designed to streamline the installation and configuration process for chargers.

Consider the following two scenarios:

Bulk Charger Installation:
Imagine you receive an order to install 20 chargers. This means you will spend a significant amount of time on installation and configuration. With the pre-configuration feature, you can leave after completing the installation and powering on the chargers. As long as the chargers connect to the 4G network, you can return home and batch configure these chargers through the portal.
Support for Non-Expert Installers
: Some of your installer partners may be skilled at installation but not familiar with app configuration. With the pre-configuration feature, they only need to record the circuit information and send it to you, allowing you to complete the configuration on the portal.

How to Start Using Pre-Configuration❓

Go to Smart Hub (Beta) > Pre-Configuration.
You can either create a new location for the chargers or select an existing one that matches your installation. When you add a charger to an existing location or circuit, it will automatically be configured based on those settings.
In the charger section, you can add one or multiple chargers, all using the same location and circuit settings. Just make sure the serial number (SN) and pin code are correct—if not, you won’t be able to submit.

Your organization will automatically gain access to the pre-configuration process and become partners of the location once installed. If you have other partners, such as an external installation company or hired installers, enter their details at the bottom of the page. They will receive email notification to complete the installation, and gain access to manage the pre-configuration process and location.

All information on the page will be saved as a draft, allowing you to modify it before confirmation.

Remember to confirm the configuration!

Only confirmed information will be synchronized with the chargers. You can modify and confirm all configuration details in the

Dashboard > To Be Commissioned.

If there are any issues with confirmed chargers, you can update the information just like you would with already installed chargers.

Finalizing the Configuration✅

To finalize the configuration, two requirements must be met:

1. The charger must be installed and successfully connected to the cloud via 4G.

2. The configuration must be confirmed.

Once these conditions are satisfied, all information will be automatically synchronized with the chargers.

This feature is exclusive to organization members. If you cannot find the Pre-configuration in the menu, kindly ensure that your account has been approved for organization permission.